Case Study 03 — TrueCare Diagnostics & Patient Portal
TrueCare Prayagraj faced long patient queues and manual paper-based report distribution, creating friction for local patients and bottlenecking daily clinic operations.
Why Existing Solutions Failed
TrueCare Prayagraj faced long patient queues and manual paper-based report distribution, creating friction for local patients and bottlenecking daily clinic operations.
How Ajentis Engineered It
Engineered a fast Next.js 16 patient portal with online appointment booking, digital health record access, and automated Twilio SMS diagnostic report delivery.
Key Technical Architecture Highlights
Sub-second page load performance powered by Next.js 16 App Router
PostgreSQL database for secure patient appointment scheduling
Automated SMS notifications with report download links via Twilio API
Fully responsive UI tailored for mobile devices
Measurable Business Outcome
Achieved 85%+ online appointment adoption within the first month and eliminated physical report queue bottlenecks completely.
“The digital appointment system eliminated our front-desk bottlenecks and transformed patient satisfaction.